IMPORT PAPERS ARE NOT REQUIRED from customers.
Fantzy Plantz Florida has a unique, one-of-a-kind business partnership with our suppliers around the world. We offer the rarest, variegated unicorn plants for up to 75% off the retail price of the same plants sold in the United States. We are allowing the general public to access prices and plants that only experienced sellers with trusted import suppliers have had access to.
Fantzy Plantz uses our existing permits and customs information with the import service, USDA, and APHIS (Animal and Plant Health Inspection Service). We are in close one-on-one contact with them from the moment they leave Indonesia until they arrive at Fantzy Plantz Headquarters in SW Florida.
If you PRE-ORDER imports AND plants from our on-hand selection in Florida, they will NOT ship, or be delivered at the same time as plants purchased from Fantzy Plantz Florida.
They can be purchased together (the whole point of this site), but the imported plants will ship out about 2 weeks after the next scheduled custom order import date, but up to 3 weeks. Plants ordered from the on-hand selection at Fantzy Plantz Florida, will be shipped out by the end of the following week from date of purchase.
We will contact you as soon as they arrive, send pictures and videos of their condition, and acclimate them for a day or two (light and water).
We will then input your USPS tracking number when labels are made, and the imports are ready for their new forever homes!
SHIPPING:
There is a $10 IMPORT FEE PER PLANT and is automatically added at checkout. Prices will vary depending on what method you choose (priority, overnight, etc). This fee INCLUDES YOUR USPS LABEL to ship the plants to you once they reach Florida from Indonesia. This fee is ONLY added to imports, not plants purchased from our on-hand supply at Fantzy Plantz Florida!
Plants will ship to you from FLORIDA in moss BAREROOT
Plants take up to 6 days to get to Florida from Indonesia, but the total process could take up to 3 weeks post-import order date scheduled.
Our suppliers obtain all the necessary paperwork to ship each shipment which normally takes a week, but up to 3 weeks for the total process. Plants only ship for 4-6 days physically.
Fantzy Plantz sends a notification on your order when the plants are shipped out of Indonesia and on their way to Florida.
We will keep you informed about the status of your imports throughout the entire shipping process. If you have a question about anything, we will gladly help you, and provide the best answer we can.
This is a lot of information, but it is WORTH it to be able to import these plants with no paperwork required from you, at up to 75% off retail value. This has NEVER been done before.
Fantzy Plantz Florida does the hard part for you, which is the import process itself. All you have to do is purchase them from us here, and we do the rest!❤️
We call it:
FANTZY'S PLANT-A-ZON: ORDERING RARES LIKE IT'S AMAZON!
PLANT BUYING 4.0. FANTZY STYLE! 😎
If you receive a damaged plant, a VIDEO UNBOXING MUST BE SUBMITTED TO FILE A CLAIM. NOT AFTER OR JUST PHOTOS. A VIDEO OF YOU PHYSICALLY UNBOXING THEM MUST BE SUBMITTED.
PLEASE DO NOT OPEN THEM UNLESS YOU ARE PREPARED TO RECORD IT IN CASE THERE IS A PROBLEM.
If there is, we guarantee them. WITH A VIDEO UNBOXING SUBMITTED WITH YOUR CLAIM.
Sometimes unavoidable things happen with living specimens in shipping. We understand that, and we will fix any problems we can.
Refund policy
Please be aware, that all sales are final once shipped.
We are not liable for weather-related shipping damages. We pride ourselves in shipping high-quality live plants and do our very best to ensure your new plants arrive to you safe and secure. Unfortunately, the weather is out of our control. By purchasing live plants to be shipped to you, you are agreeing that there is an inherent risk (plants arriving damaged due to fluctuating temperatures, leaves yellowing from stress, stems breaking, etc) involved in this process.
Please check your local weather when purchasing plants.
Please be sure someone is home to accept the plants and bring them in AS SOON they are delivered!
We do not accept returns, however, if an unboxing video is filmed, and clear pictures are submitted of damaged or severely stressed plants, we will do our best to find a solution to the problem presented.
Live Arrival Guarantee & Return PolicyWhat’s Covered:Every plant that leaves our nursery is inspected to ensure good health and packaged with extreme care giving us full confidence they will arrive healthy and continue to thrive if given the proper conditions. If a plant does arrive overly stressed, please notify us within 24 hours of receiving the package with a VIDEO UNBOXING of imports. There are no REFUNDS OR EXCHANGES unless a claim is submitted within 24 hours. Please note, that small defects such as a detached leaf, leaf tear, or minor yellow/browning doNOT QUALIFYas overly stressed. It is normal for shipped plants to lose a leaf sometimes, or be wilted and need light and water.If a plant is not revivable or is severely damaged, we will refund you if a VIDEOUNBOXING is submitted with a claim WITHIN 24 HOURS OF RECEIVING PACKAGE.We are not responsible if the wrong address is provided, please double-check the information you provide to us before checking out! It is REQUIRED read and acknowledge our Import Policies and Procedures at checkout, and click the box that you agree to our terms and services in order to pay for your plants! That is your virtual signature agreeing that you understand the process of importing plants under our USDA import permits. It will all be done under Fantzy Plantz Florida's Import and customs permits. Plant SizingBeing live plants, they may vary slightly in sizing. We will provide you with the healthiest, fullest, and tallest plants available to us. All imports are in a sphagnum medium. Please keep plants in a pot with damp but NOT wet moss for 1 week to acclimate before repotting in soil. Place imports in an area with bright, indirect light, good humidity, and warmth. Water the plant when the moss is dry to the touch. The display photos are an accurate representation of what you will receive, variegation and leaf size will vary.Policy AcceptanceBy making purchases on this site, you signify your acceptance of these policies and procedures, and are required to submit virtual signature at check out in order to add imported plants to you cart. Contact UsIf you have any questions about our policies BEFORE making a purchase, please contact us.
